TPAs, MGAs & BPOs.
Liberate's insurance-native AI agents handle intake, servicing, and communications end-to-end inside Guidewire, Snapsheet, Applied Epic, and the systems you are already running.
Compress the claim. Free the adjuster.
TPAs win by reducing cycle time, not adding headcount. Liberate handles coordination across voice, SMS, and email so your handlers stay on decisions that require them.
Document collection & follow-up
AI initiates and tracks document requests across every channel until the file is complete. Fewer delays. Faster closures.
Provider & vendor coordination
Scheduling, status follow-up, and care coordination tracked across your network. Every interaction logged, every handoff tracked.
Grow premiums.
Not headcount.
MGAs are slowed by submission backlogs and underwriters buried in service work. Liberate automates intake, servicing, and communications so your team binds faster.
AI captures and prioritizes submissions around the clock. Faster submission-to-quote. Higher bind rates. No coordinator bottleneck.
Policy changes, billing, coverage inquiries, and certificate requests handled without human involvement. Underwriters stay focused on risk.
For MGAs with claims authority, Liberate handles FNOL and status communications end-to-end with full audit trails and carrier-level controls.
Payment questions and routine requests resolved without human involvement. Exceptions escalated with full context.
Audit logs, transcript retention, and carrier controls configured from day one. Compliance posture holds as you scale.
Compete on outcomes.
Not headcount.
Your clients are buying outcomes: lower cycle time, higher SLA attainment, and auditable execution. Liberate deploys as a governed layer across your operations with the audit trails clients require before they expand the relationship.
AI handles inbound volume 24/7 across voice, SMS, and email. Scale for surge events and new client onboarding without adding staff.
& voice triage
Classify, prioritize, and route inbound contacts before they reach a human queue. Lower AHT. Higher FCR. SLA metrics hit consistently.
Document indexing, routing, data extraction, and QA flagging automated across your delivery operations. Consistent output across teams, shifts, and geographies.
claims servicing
AI agents execute policy changes, billing inquiries, claim status, and document requests inside your clients' core systems with governed write-back and full audit trails.
Document indexing, routing, data extraction, and QA flagging automated across your delivery operations. Consistent output across teams, shifts, and geographies.
See it on a live call.
Book a 30-minute demo with a voice specialist. We will walk through your specific workflow, not a generic product tour.
