Be there 24/7 to initiate claims. Zero wait times.
Insurance-native AI agents for sales, servicing, and claims integrated into your core system.
Reduce churn. Rein in costs. Retain customers.
Always on service
Transform your call center with our AI automation. Operating 24/7 with no wait times and multilingual support, it ensures exceptional customer service around the clock.
Fully resolve inquiries
Customers can file claims without talking to a CSR. Our AI handles everything from verifying identity and gathering details to filing the claim, making the process quick and hassle-free.
Reduce operating costs
Automating routine tasks and streamlining processes help carriers save money. By cutting down on extra staff and manual work, automation boosts efficiency and accuracy, leading to significant savings.
AI tailored to your claims process
Liberate adapts to your unique workflows, ensuring every claim follows the right steps. Our AI handles FNOL using scripts customized to your policies, guidelines, and customer support needs, delivering a seamless, compliant and brand- aligned experience, every single time.
Benefits of Liberate.
Get praise for cost-efficiency
Gain great oversight with analytics
Maintain high customer ratings
Feel like the company hero
Reduce losses and stress
Multi-modal claim intake
In a catastrophe, even without internet, your customers can still call. You can text photos for fast claim resolution. Liberate's AI voice and SMS system is ready when you need it.
Integration: plug-and- play or tailored to fit
Integration is rapid to deploy and includes the ability to connect with standard systems or tailored to fit to your existing core claims and policy systems.
Its low-code/no-code platform makes it easy to adapt without heavy IT involvement, and it supports APIs to ensure smooth data flow between platforms. This way, you can quickly start automating processes without overhauling your entire setup.
Real-time analytics dashboard
Liberate Inc.'s analytics dashboard gives clients real-time insights into call volumes, response times, and agent performance. It helps spot trends, optimize operations, and improve customer service with AI-driven recommendations for better decision-making–helping you boost productivity, and improving overall outcomes.
End-to-end carrier solution
See how Liberate can scale up to revolutionize your customer contact center and fully automate routine processes
