Text that gets things done.
Give customers a faster way to get answers, send information, and keep insurance moving, all through a simple text.
More than messages. Completed work.
Liberate understands what customers need, pulls the right information from your systems, and takes action, all within the conversation.
Handle the routine. Automatically.
Send updates
Send notifications aboutkey milestones to proactively keep customers informed.
Collect what you need
Request missing info like documents, photos, and more through a secure message thread.
Schedule appointments
Book, confirm, and reschedule appointments instantly. No phone call necessary.
Answer questions
Handle routine sales, service, and claims inquiries instantly with context-aware, highly personalized intelligence.
Pick up where you left off.
Customers don't think in channels. Neither does Liberate. A conversation can start on a call, continue over SMS, and end online without making the customer start over. Liberate keeps the context connected across every interaction.
Built for insurance. Not just texting.
Behind every message is the same insurance-native intelligence that powers Liberate across voice, email, and digital.
Knows your workflows
Follows your explicit business rules, state regulation parameters, and claims escalation paths with zero deviation.
Connected to your systems
Reads and writes data seamlessly with core platform databases, CRM instances, and legacy claims management software in real time.
Knows when to escalate
Intelligently hands over high-complexity disputes, witness pushbacks, or sensitive edge-case negotiations to live reps with full context.
Ready to put text to work?
