Start every claim on the right foot.
Liberate handles FNOL from first hello to filed claim, capturing the right information, verifying policy details, and taking the next action without putting policyholders on hold.
Watch a claim go from reported to moving.
- IdentityVerified
- Policy locatedLP-4471 • matched
- Date + locationVerified
- Loss descriptionVerified
- Vehicle informationVIN • confirmed
- Other partyVerified
- InjuriesNONE REPORTED
- AdjusterAssigned
What's happening behind the conversation?
Understand
Natural conversations that adapt to what the claimant says.
Reason
Determine what's required based on policy, loss type, and your business rules.
Act
Verify information, create records, update systems, and trigger workflows.
Escalate
Know when the situation needs human judgment and hand it off with context.
Less intake work. More claims moving.
Every claimant gets answered immediately.
Nights, weekends, storm surges. Always-on service.
Nicole captures every detail the claim needs, the first time.
Every claim lands with the right team, ready to move.
However they report it, Liberate can handle it.
Voice
Answer every call and resolve FNOL, claims status, and policy questions.
SMS
Send secure links to exchange photos, documents, and quotes that keep the conversation moving.
Digital
Let customers file a claim anytime, with the same depth as a live call.
Triage and resolve claims and policy emails automatically, without the backlog.
Liberate works with the systems you already rely on.
Continue your claims journey.
Claim status ↗
Give policyholders instant updates from your system, so your team can focus on moving claims forward.
Appointment scheduling ↗
Help claimants schedule, confirm, and manage appointments without tying up your claims team.
Witness statements ↗
Capture every witness account while the details are still fresh.
Your next FNOL could look like this.
See how Liberate can handle your workflows, systems, and claims requirements.
