AI that runs insurance.
Liberate deploys insurance-native AI agents across voice, SMS, email, and digital to resolve sales, service, and claims workflows end-to-end inside your core systems. Not routing. Not deflection. Resolution.
Go beyond basic automation
Liberate deploys insurance-native AI agents across voice, SMS, email, and digital to resolve sales, service, and claims workflows end-to-end inside your core systems. Not routing. Not deflection. Resolution.
Create AI agents tailored for your business
Pre-trained on insurance workflows and fine-tuned to your specific lines, systems, and escalation rules.
Deliver authentic voice interactions
Handles long-form, regulated calls the way a trained CSR would: empathetic when a claim is filed, confident when a policy is quoted.
Supercharge service with warm transfers
When a call needs a human, Nicole transfers with full context attached. No repeat questions. No cold handoffs.
Meet every customer where they are.
Nicole operates across every channel insurance customers use, with the same insurance-native reasoning, write-back to core systems, and audit trail on every interaction.
Handles calls up to 20 minutes, completes FNOL end-to-end, and writes back to your claims core. No hold time. No transfer required.
Read more ►Proactive and responsive. Sends status updates, collects documents, confirms appointments, and handles routine inquiries over text.
Read more ►Every inbound email triaged, categorized, and resolved or routed automatically. The same way Nicole handles a call.
Read more ►Web forms, self-serve portals, and digital intake handled end-to-end. Claimants file, check status, and upload without calling.
Read more ►Faster claims.
Fewer hands on every file.
Status inquiries are the highest volume contact in any claims operation. Liberate answers every one, updates every stakeholder, and keeps the file moving without pulling a person into the loop.
Claimants file and manage claims across voice, SMS, email, or digital. Every channel produces the same structured output in your claims core.
Pre-built connectors for Guidewire, Duck Creek, Snapsheet, Applied Epic, and more. Low-code setup, flexible APIs.
Adjust workflows, configure escalation rules, and update AI behavior through a visual interface without IT support. Changes take effect immediately.
A new layer.
Built for insurance.
Liberate sits above and around your systems of record, converting real-world interactions into validated, structured work, applying playbooks, and completing workflows through governed write-back.
The Human Middleware Problem
Most core workflows still depend on manual effort to move work forward. Liberate closes that gap.
From Record to Action
A new operating layer. Systems that don't merely store and route work, but execute it safely end-to-end.
A New Architectural Layer
An execution layer that sits above and around systems of record. Doesn't replace them. Makes them faster.
Complete Work End-to-End
Real-world interactions → validated, structured work. Playbooks applied. Governed write-back on every interaction.
Production-Ready
Auditability, human-in-the-loop escalation, permissioning, and continuous monitoring built in.
Value and Impact
10%+ revenue growth and 25%+ reduction in operating costs for insurance organizations.
See it on a live call.
Book a 30-minute demo with a voice specialist. We will walk through your specific workflow, not a generic product tour.
